Ship the product back to us. It might take us up to 10-20 days for us to receive. Once we receive it, we can ship out the newly specified product immediately.
How to Return:
- Please fill out accordingly, to the best of your ability and send the product and return slip to the address provided to you by our customer service agents.
- We reserve the right to deny an exchange if the item is clearly not in new condition or does not meet the standards listed above.
- For any questions or concerns, please email us at firstname.lastname@example.org
Late or Missing Refunds:
- Check your Bank Account
- Contact Credit Card Company
- Processing time USUALLY takes 1-3 business days
- If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
The customer is responsible for paying their own shipping costs for returning an item. If you receive a refund, you will receive back exactly what you paid for the product and nothing more as we offer free shipping.
Depending on your country of origin, it may take anywhere from 3-5 days or up to 14-21 days for International Customers for your exchanged item to reach you.
If you are shipping items over $75, we would highly suggest shipping the product back to us with tracking so that if the product is lost in transit, it will be very easy to prove to us that it was indeed shipped back.