1.Shipping and lead times
All original artworks and art prints will be shipped out in 1-3 work days.And it usually takes 5-10 work days for commission work(made-to-order) to be shipped!
During this period,a delay of 2-3 extra days might occurs!Delivery times vary depending on your location. Once the artwork is dispatched, you should expect it delivered to your door as per the following:
United Kingdom: 2-6 working days.
Europe: 3-7 working days.
United States: 4-10 working days.
Rest Of World: 5-12 working days.
Note: we have three factories located in China,UK,and U.S.A.,so the orders will be shipped from the factory nearby you!
2. How do you pack these oil paintings?
Original oil paintings will be rolled in a protective tube for shipping.
Stretched(gallery wrapped,ready to hang) print is well protected and packed into a carton. Framed painting or print is packed into an individual carton for shipping!
Giclee prints without stretching or framing will be package as follows:
If for any reason you are not happy with your artwork, you can return it for a full refund within 30 days of receiving your order.
If you would like more information on delivery times or returns & refunds, please visit our FAQs page click here